Author: Opti Admin

The customer experience is crucial in the online marketplace. And that is precisely why we have included a customer feedback tool. You can easily enable or disable it. It is integrated into the booking process with a customer satisfaction survey included in the confirmation email sent to the customer. You can easily configure survey results to trigger custom recipients based on rules. Ensuring you remain informed and connected with the customer experience will keep customers happy and increase repeat customers.

Interested in only offering your own spaces? Then this is the best option for you. Web Portal is where you can log in and edit your company information, add and edit locations, track all the bookings made for your location(s), view reservation and payment status, or approve a first-time guest if desired. As the owner, you can view everything on the Web Portal.

If you want to offer spaces from different partners to multiple tenants or companies we offer a marketplace solution where you can start that immediately. Everything is covered through our platform: guest and host registration, add location wizard, booking management, billing, communication, notifications, and approvals.