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Client Experience

CUSTOMER FEEDBACK TOOL

The customer experience is crucial in the online marketplace. And that is precisely why we have included a customer feedback tool. You can easily enable or disable it. It is integrated into the booking process with a customer satisfaction survey included in the confirmation email sent to the customer. You can easily configure survey results to trigger custom recipients based on rules. Ensuring you remain informed and connected with the customer experience will keep customers happy and increase repeat customers.

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